You Said We Did
Ideas? Suggestions? Feedback?
Tell us what you think!
Your views are important to us and help us to shape the business for future success. We’d like to know how we can support you and make this a really great place to work. Use the form below to tell us about your suggestion, idea or feedback. If you are able, please suggest how things could be improved, if relevant.
Feedback Form
We would love to hear your ideas – please send us your feedback using this form.
Latest Feedback
Click the links below to view the last 6 months of questions submitted and our responses to these.
How we communicate key information to you
We want to make it as easy as possible for you to keep up to date with key information. We also want to ensure you know how to communicate with us and how to find out all the information needed to be successful in your role.
Below are the ways you can share your feedback and also how you will receive information from us.
This Page (You Said We Did)
Key themes submitted via the form above and themes discussed at the Meet the Leaders sessions will be shared on this page.
OnBoard
OnBoard is our duty allocation app/website and is used to manage duties and holidays as well as to communicate key notices such as the Our Ops update, road closures, diversions and anything that affects your day-to-day role as a Driver. Click here to open OnBoard.
Emails
Ad-hoc communications, such as HR news, rewards and benefits, health and wellbeing updates, SPS updates, HPC project updates and campaigns and event news will be shared via email.
TV Screens
Our TV screens promote headlines from across the business including health and safety messages, social and event news, successes and campaigns. TV’s are located at J24, Mallard Court, North Plaza and in the VMU. Content is updated every Monday.
Noticeboards
Displayed at all SPS locations to share business updates, operation updates, training news, health and safety news, staff support services and social info.
How to share your feedback with us
You can share your thoughts and ideas with us using the following channels.
You Said We Did Form
The online form above allows you to submit your ideas and feedback in a confidential way. Simply complete the form and your feedback will be shared with the Delivery Team who meet every week. The key themes from these meetings will be shared on this page.
Meet the Leaders Sessions
Hosted by members of our Senior Leadership Team, these informal drop-in sessions are open to all colleagues and are an opportunity to hear the latest business news and put forward your ideas. These will be one Friday per month 10:00 – 11:00 at J24 and one Tues/Wed evening per month at North Plaza 17:30 – 19:00. Dates will be shared on the TV screens and on noticeboards.
Safety Reporting Tool
The SPS safety reporting tool (safety app) is a website for reporting near misses, safety observations and positive safety behaviours. Your reports enable the health and safety team to identify trends and reduce accidents.
Health & Wellbeing Committee
The Health & Wellbeing Committee is made up of colleagues from all areas of the business who aim to improve the health and wellbeing at SPS. They meet every month to discuss and review ideas for improvements to the physical and mental wellbeing of colleagues. If you have your own ideas, they would love to hear from you. Please reach out to Jo Funnell.
Trade Union Local Joint Council Meeting
A monthly meeting with SPS Leaders and Unite representatives to discuss any issues which affect working at SPS. Please contact Andrew Bale if you have an idea or issue which you would like to be raised at this meeting.