Meet the Leadership Team

Simon is responsible for overall strategic leadership. He ensures objectives and performance standards are met, oversees client relationships at the highest level, and drives the organisation’s delivery and operational excellence.

Simon supports the strategic leadership of SPS in Somerset, while retaining overall responsibility for the successful management and delivery of the HPC contract. He oversees key client relationships and works closely with operational teams, ensuring objectives and performance standards are met.

Jess guides people strategy and development across SPS in Somerset and Suffolk to enable the team to perform at its best. She is responsible for the strategic management of the SZC contract, ensuring objectives and performance standards are met.

Aled is responsible for the strategic management and delivery of the SZC contract. He acts as the primary point of contact for our client, ensuring contractual requirements are met and performance standards are achieved. 

Jade is responsible for service delivery, overseeing operational performance, engineering coordination and delivery standards. She ensures services meet contract expectations and operate safely and efficiently.

Chris leads our Health and Safety function, ensuring we maintain a safe working environment for colleagues and passengers. He oversees safety policies, quality standards, security processes, environmental compliance and performance, risk management, incident prevention and continuous improvement across all operational areas.

Louise leads our People function, covering HR, colleague well-being and development. She ensures we support our people while fostering a positive, inclusive workplace culture that enables colleagues to thrive and deliver their best.

Chloe leads our data strategy, ensuring we use insight and analytics to make informed decisions. Her team provides reporting, dashboards, forecasting and performance analysis to support efficiency and continuous improvement.

Mike oversees customer operations, planning and scheduling to ensure our services run safely, reliably and efficiently. He leads operational delivery, service performance and customer experience.

David supports our Engineering Leadership teams to ensure our fleet and equipment are maintained safely, efficiently and to the highest standards and is responsible for maintenance, compliance and technical planning.

Nick oversees workforce planning, resourcing and all aspects of driver training and competence. His teams ensure we have the right people in the right place with the right skills to deliver excellent service.

James oversees budgeting, forecasting and financial reporting for SPS, ensuring cost control, commercial accuracy and financial insights that support efficient, reliable transport operations.

Marvin leads our teams to ensure our bus services run safely, reliably and efficiently. He focuses on maintaining high standards, supporting our people and helping us provide the perfect journey for our passengers.

Emma leads SPS’s internal and external communications strategy, brand reputation and colleague engagement. Working closely with leaders across the business, she helps shape clear, authentic communication that keeps colleagues informed, supports organisational change and strengthens the SPS brand.

Jon leads commercial strategy, customer relationships, and growth across SPS, overseeing contracts and supplier partnerships to ensure services deliver value.

Ken leads our Health and Safety function at SPS in Suffolk, ensuring we maintain a safe working environment for our colleagues and passengers. He oversees safety policies, quality standards, security processes, environmental compliance, risk management and incident prevention, driving continuous improvement across all areas of our operations to help us provide the perfect journey.

Timetables
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