Back to the Floor gives our leaders and managers the chance to visit different departments, experience work on the ground and understand any team challenges firsthand. It also provides an opportunity to celebrate the incredible efforts of our people.
With 19 Back to the Floor sessions held across the fortnight, this was our biggest year yet!
The leadership and management teams spent time connecting with colleagues across SPS and seeing day-to-day operations up close.
Here’s what some of the team had to say about their experience:
During my back to the floor engagement with Liam from the parking team, Nick approached us and informed Liam that the destination he was heading to, his phone signal will be patchy. He wanted to let Liam know where he would be and that if there were issues that he would contact Liam. It was a good example of communication prior to starting work, teamwork between members of the parking team and an awareness of personal safety from Nick.
Charlie
Whilst completing my Back to the Floor session in Customer Services, it was noted how supportive the team are of one another. Chloe, Samantha and Sam all demonstrated a positive attitude to their work and each other. Great example of living the SPS Values!
Chris
I really enjoyed my BTTF session with Charlie and the H&S team! The emergency exercise drill on site was a great reminder of how important the safety team’s work is in keeping us all safe! Charlie was brilliant — approachable, supportive, and clear in his guidance. Can’t wait for the next one!
Faye
